Elizabeth's Purdy Trucks in 13134 Albemarle Road

Customer Reviews about Elizabeth's Purdy Trucks:

• ★ ★ ★ ★ ★
  We've bought several vehicles from Elizabeth's Trucks , and always had a great experience. The sales personnel was always friendly and helpful. By looking at some of the reviews below I have never had a problem like Chel has had. Or maybe Chel was the problem? I would have to say next vehicle will be bought from these people.
  By David Castleberry, August 06, 2017
• ★ ★ ★ ★ ★
  I was reading the reviews on here I bought a 2006 chevy Silverado from them at the beginning of the year. I love my truck! That Jacqueline help me get if I need anything they always help me. When my heat wasn't working good they helped get it fixed. When I pay off this truck I will be getting another truck from Elizabeth's purdy truck thank you Jacqueline.
  By Dillon Mchone, June 30, 2017
• ★ ★ ★ ★ ★
  Last week was our second time purchasing a vehicle from Elizabeth's Purdy Trucks. In the spring of 2016, my husband purchased a truck and now we purchased an SUV for myself. In both transactions, the staff was incredibly helpful, and despite our less than stellar credit they were able to put us both in vehicles that we love. The best part of dealing with Elizabeth's Purdy Trucks is that there is no sales pressure, they let you look and test drive without trying to hasten the process. I was approved for another vehicle a couple of days before visiting here, but the staff at the other dealership was pushy while trying to get me to buy something that didn't have what I was looking for. I am glad I resisted and we went back to Elizabeth's Purdy Trucks, solely because of the staff. I wish we had a need for a third vehicle, if we did we would definitely go back. I am thankful that we found them and would recommend paying them a visit if you're in the market for a vehicle.
  By Jack Jordan, May 30, 2017
• ★ ★ ★ ★ ★
  Couldn't ask for an easier experience. I needed a vehicle as soon as possible because of a blown engine. I literally filled out their information on the website, got a call from Mr. Lopez, and had a nice vehicle with no money down within 2 hours. Quite amazing, actually. Mr. Lopez was very fast and professional. Further, he was very down to earth and was willing to go the extra mile in getting this deal wrapped up. I will having him looking for another car for me very soon. Highly recommended place to purchase your next vehicle.
  By J. Edgar Halstead, III, April 03, 2017
• ★ ☆ ☆ ☆ ☆
  Went to car lot (dealership this place is not) late on a Tuesday and was greeted by a sweet sales girl name Jacqueline. She took her time looking at vehicles with us well after their closing time of 6pm never once acting as if we were putting her out by keeping her. Decided on a 2012 Honda Pilot with 128K miles for approx. $18K. I returned the following day, after making special work arrangements around 3:30pm to look again and make the Pilot purchase. While waiting for my husband to get some necessary paperwork for the purchase and hanging out with Jacqueline I noticed a woman walking around the office and asked if that was the owner, which it was. Fast forward to 5:30, I had walked by this owner NUMEROUS times and never once did she raise her head to even nod, even when walking right by her in the hallway. Same went for the numerous times I made eye contact with the sales manager…at least he made eye contact and didn’t walk around holier than thou and hide his face when walking by someone like the owner did, but still rude none the less to not acknowledge someone. Get our paperwork submitted, even though I’m irritated by this owner (who mind you also stood in the sales managers office for extended periods of time with her back to me, never once turning around to say “hi”) by 5:30pm, though probably earlier than that time. 6:03pm we were given the response from 1 bank and told the other banks would respond by morning! We asked Jacqueline to tell the sales manager to call the banks as we wanted to drive off in the Pilot and not return as getting out of work early again would be difficult. His response was “banks are closed”. So much for trying to 1) take care of your customer & 2) close the deal/make money off one of the vehicles in your lot! This of course sealed the deal for the husband, however what sealed it for me was the owners attitude. If someone is about to throw you 20K don’t you think acknowledging their existence would be nice? The other sales guy, a nicely dressed (which I can’t say the sales manager cared about at all) black guy who wasn’t even dealing with us stuck his head in the office and said goodnight to us…yet the owner and sales manager couldn’t even say hello when 2 feet away from me? Needless to say I went to another dealer the next day and dropped 25K on a newer, less mileage vehicle with no money down. Sadly I feel bad for Jacqueline for losing our sale after being a sweet and helpful lady, but the snooty attitude from the owner made it a done deal for us – I’m so happy the sales manager didn’t care about taking care of his customer so now I’m not stuck in a POS vehicle knowing I made this owner 20K richer! Please do your business elsewhere – any other place would treat you a million times better than this lot … Hopefully Jacqueline and the other sales guy will get out of there and go to a place where their management will actually be there for them!
  By Chel, December 01, 2016

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